keys spamming by themselves
kalalooma
via web
So i got my glove recently i setup the keys and what not and i played a game and it worked just fine, but when i was finished i unplugged it and when i tried to use it again all the keys are just spamming without me actually touching my thumb or anything with the points im not sure if i have done something wrong, any help would be appreciated.
2 Posted by New Glove on 14 Feb, 2012 09:02 PM
same for me now, I couldn't get them to detect/work at all, but removing USB cord nd replcing it causes them to spam nonstop, disconnectedness the pod then makes it not recognize anything again.
Support Staff 3 Posted by Brent on 14 Feb, 2012 09:15 PM
Kalalooma,
I noticed that no one responded to your December post, I am really sorry about that. We didn't hear from you again, did you resolve the issue? If not please let me know if we can help.
Brent
The Peregrine Customer Care Team
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4 Posted by New Glove on 18 Feb, 2012 02:19 AM
I am now having the same issue as OP
Support Staff 5 Posted by Brent on 22 Feb, 2012 06:05 PM
We have seen this happen on rare occasions and it is usually due to one of four things:
1 - Glove resting on metal surface
2 - Glove resting in a position where the thumb makes contact with the fingers
3 - Messy power supply
4 - Short circuit in the glove finger wires
1 and 2 are pretty easy - lift your glove off the desk and lay it flat on a plastic bag or piece of paper. This will eliminate the possibility of unwanted conductivity causing the glove to trigger random key presses.
3 - Do you have access to another computer? Please try the glove on another system if you can. We have seen a very small number of systems with strange power supply issues cause problems with the glove. Unwanted excess static or improper grounding can cause issues as well.
4 - Visually inspect the wires that run from the fingers to the pod on the back of the hand. Are any of them touching or really close together, especially where they connect into the pod?
Please let me know if this helps. Once I see your response we will take it from there. One way or another we will solve this so you can start enjoying your Peregrine.
Brent
The Peregrine Customer Care Team
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